Frequently Asked Questions

Yes! Our case is designed to fit within the typical size limits for a personal item, so you can bring it on board alongside your standard carry-on bag. This makes it easy to travel with, without worrying about extra baggage restrictions!

The case is ultra-lightweight (700g), designed to feel like an accessory, not a burden. It won’t interfere with luggage limits and keeps you agile on the go.

Swiss quality represents durability, precision, and reliability. Each case is crafted with care to deliver long-term performance with a sleek design travelers appreciate.

Absolutely. The compartments are optimized to fit supplements for anything from a weekend getaway to a full two-week trip. They are designed for flexibility and efficiency.

Yes. Each case includes two round containers for powders, plus one for your pill supplements. All is integrated for convenience.

We accept all major credit cards, as well as Apple Pay, Google Pay, and Twint.

Absolutely. Our store employs advanced security measures, including SSL encryption, to protect your payment information during transmission. Additionally, we adhere to the Payment Card Industry Data Security Standard (PCI DSS), ensuring that all transactions are processed in a secure environment.

Orders placed on weekdays are processed and shipped within 1-2 business days. Weekend orders are dispatched on Mondays.

The estimated shipping time begins once your order has been shipped and depends on your location. Typically, deliveries arrive within 2-5 business days.

Once your order is shipped, you will receive a confirmation email with tracking details. You can use the provided tracking number to monitor your package's progress through our delivery partner’s tracking portal or through our website.

Shipping is completely free! No matter where you're located or how much you order. We cover all standard shipping costs, using trusted and reliable carriers. No hidden fees, just fast and secure delivery.

We work with trusted shipping partners such as DHL, UPS, and local couriers to deliver your order.

We currently ship to the following countries: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and United States.

If your country is not listed, please reach out to our customer support team. We’d be happy to discuss the possibility of shipping to your location under special arrangements.

We provide a 14-day window from the date of delivery for you to return your purchase, during which you can return your items.

To initiate a return, the item must be shipped back to us within this 14-day period. Please ensure that the items are in the same condition as when they were received.

Return shipping costs are the responsibility of the customer and are non-refundable. If you have any questions or need assistance with the return process, please don’t hesitate to contact our customer support team.

To start a return, simply email us within 14 days of receiving your order at contact@flyfit.ch. We’ll promptly provide you with all the necessary return instructions.

Yes, exchanges are welcome. If you wish to exchange your products, please contact us within 14 days of receiving your order at contact@flyfit.ch. Be sure to include information about the items you'd like to exchange and the reason for the exchange. Our customer service team will guide you through the next steps to complete your exchange smoothly.